nGage Omnichannel

Integration of various customer service communication channels

Efficient handling of various customer service communication channels with one easy control, responding to the need for better communication with customers. nGage omnichannel allows Your Company to handle various types of communication channels whether video, voice, chat, sms or email.

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Solutions We Provide

Multichannel Chat

Enggage Your customer from your brand's app and centralize all chat on to a single dashboard

Whatsapp Business API

Get an official business profile with a verified green tick with unlimited number of users and devices in one single

In-App Chat SDK

Create a highly scalable chat feature in your app using In-App Chat SDK & Messaging API

ChatBot

Increase your customers' satisfaction when interacting with your brand by integrating a chatbot.

CRM

Monitor and improve your sales activities and customer data. Get one step closer to building excellent customer

Product Benefit

01

Improve Services

Improving the quality of customer service communication

02

Secure with Cloud Data Center

Safer with using of Cloud Data Center in Indonesia for data governance and security compliance.

03

Support Integration to Diverse Platform

Support integration to various Telkomsel communication platforms for more diverse use cases

04

Reliable with 4G/5G Network Support

Reliable with the support of superior Telkomsel 4G/5G network quality to ensure real-time message delivery, anytime, anywhere.

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