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Telkomsel Telkomsel

CloudX Hub

A customer service solution using cloud-based platorm

An integrated cloud-based call center platform without additional investment as a reliable solution to accelerate your customer service communication with certainty.

Product Features

Mobile Access Anywhere

Use your owned smartphone to communicate anywhere and anytime.

Auto Attendant

Personalize your call tone using corporate song to increase your brand image.

Software Based Cloud/Virtualization

No need to worry to invest your money. Everything is in Telkomsel Cloud with flexible deployment.

Call Center Call Treatments

Rich of feature and easy to operate to make you stay focus on your core business.

Dashboard Monitoring

You will not miss your agent’s performance with all in one dashboard monitoring.

Product Benefits

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01
Solutions for Companies

For corporate contact service, supervisor can do monitor, whisper and barge-In.

02
Reduce Operational Cost

Reduce operational cost that are not necessary (Office Rental, PABX, etc).

03
Easy Management

Provide easy management in anywhere and anytime using cloud based.

04
Contact Service

For corporate contact service, supervisor can do monitor, whisper and barge-In.

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Frequently asked questions