Body temperature detection technology with complete solutions
Product Features
Multi-person Detection
Detects a number of objects automatically at a distance of up to 5 meters
Seamless Self-check
Automatically detects objects with a distance of 30cm – 50cm
Dashboard data Analytics
Monitor traffic and statistics in real-time through a comprehensive dashboard
Sales Enquiries
Get in touch with our sales team to discuss the best option for your business
Frequenly Ask Question
How can Corporate customers subscribe to Thermal Solutions?
If the customer is an existing Telkomsel corporate customer, you can contact the Telkomsel Account Manager. AM will ask for some data from customers such as the selected package, name, corporate email etc.
How is the thermal solution subscription fee billing mechanism for corporate customers?
If the customer is an existing Telkomsel corporate customer, you can contact the Telkomsel Account Manager. AM will ask for some data from customers such as the selected package, name, corporate email etc.
How is the thermal solution subscription fee billing mechanism for corporate customers?
Billing is done through Postpaid billing
How does the Thermal solution work?
The device can detect the body temperature of an object (human) automatically through the IoT sensor connected to the Thermal Solution with a distance of 30cm to 120cm (for single face detection) and a maximum of 5 meters for multi-user device types.Penagihan dilakukan melalui billing Postpaid
Is the Thermal solution equipped with a face recognition module?
Yes, dolusi is completed with an integrated AI face recognition module. This solution can detect faces, age and gender of objects through integration with the company's system and can whitelist / blacklist face detection.
Can the thermal solution be integrated with building gate access control?
Yes, this service can be integrated with the company's gate access control through an open API, but it must be assessed first.
Is there an alert or notification if the object in the sensor exceeds the minimum standard?
Yes, this solution is equipped with an alart system feature so that it can provide an alarm system to the nearest PIC security if the body temperature of the object is outside of reasonable limits or the object does not use a mask.
Can the company's PIC monitor the traffic of people entering a building through the office?
Yes, the company's PIC can monitor it via the dashboard. So that it can monitor all the people who enter a building through the entrance gate scanning results How do I connect the device to the Thermal solution? Customers can use the modem connection provided or can use a Wifi building connection.
Is there an installation fee for implementing the Thermal service?
For the implementation of the Jabotabek area there is no implementation fee, but if it is outside Jabotabek, an implementation fee will be charged
Can the regular customer / consumer buy the thermal solution service?
No, the Thermal solution can only be enjoyed by corporate customers and must have a subscription MCC.
Are there any special conditions when subscribing to Thermal?
Yes, the minimum service contract is 6 months for the rental scheme (Qlue Thermal) and a minimum of 12 months for the manage service scheme (BASA Thermal).
What if you stop subscribing before the contract period ends?
The corporate PIC can contact the Telkomsel Account Manager.
What should be done if the company wants to increase or decrease the number of Thermal that has been implemented?
The corporate PIC can contact the Telkomsel Account Manager.
Is the charging scheme used for the Touch to Talk service prorate?
The charging scheme used for Thermal services is not prorate.
What if a customer has a complaint about the Thermal solution service?
You can contact the Telkomsel call center, or you can contact the partner via AM Telkomsel.
For billing, what are the billing cycle dates for the service package?
For charging, customers follow the billing cycle date below: BC Touch to Talk 1, 6, 11, 16 dan 20.
Are there any special conditions when subscribing to Thermal?
Yes yes, the minimum service contract is 6 months for the rental scheme (Qlue Thermal) and a minimum of 12 months for the manage service scheme (BASA Thermal)