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Paket Darurat

Paket Darurat

Emergency solutions when you’re out of connection

No worries when you’re out of credit or data quota. Activate Paket Darurat to keep making calls, sending SMS, or accessing the internet even when you’re abroad—and pay later after topping up your credit.

Types of Paket Darurat
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Package Type Price range Validity
Paket Darurat Combo Internet, Voice, and SMS Rp1,000 – Rp30,000 1 – 3 days
Paket Darurat Data Internet Rp5,000 – Rp30,000 1 – 3 days
Paket Darurat Bicara Voice to Telkomsel Rp3,000 – Rp10,000 1 – 2 days
Paket Darurat Roaming Roaming Internet Rp20,000 – Rp50,000 1 day
Paket Darurat Saldo Monetary balance Rp7,000 – Rp97,500 2 – 30 days

 

Note:
The package offers vary according to each customer’s profile.

 

Paket Darurat

Emergency packages for data, voice calls, and SMS

Paket Darurat Internet

Emergency packages for data quota

Paket Darurat Bicara

Emergency packages for voice calls

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Various solution for endless fun
darurat
RoaMAX Darurat

Running out of internet quota during your travel abroad? No problem. Activate RoaMAX Darurat immediately and pay later through credit top-up.

More details
darurat
Saldo Darurat

Running out of credit when you need to buy digital services is no longer a problem. Activate Saldo Darurat as your emergency balance to keep enjoying video, music, or games now—and just pay later!

More details

How to activate the package

Via MyTelkomsel App
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Via MyTelkomsel App
  1. Open the MyTelkomsel App and make sure you’re using a Telkomsel PraBayar (prepaid) card.
  2. On the Homepage, choose “Recommendation for You”, or
  3. Go to “Shop” page and choose “Special packages for you”.
  4. Go to Paket Darurat.
  5. If your number meets the criteria, Paket Darurat options will show up.
  6. Choose the package you prefer and confirm your purchase.
  7. After successfully purchasing Paket Darurat, you will get a notification via SMS from 5050.
  8. You can use Paket Darurat according to its validity period. Your credit balance will be deducted later during payment.
Via SMS
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Via SMS
  1. Make sure you’re using a Telkomsel PraBayar (prepaid) card.
  2. When you run out of credit balance or data quota, you will receive a Paket Darurat offer via SMS from 5050.
  3. If you agree to receive this service, reply with the keyword as instructed on the SMS.
  4. You will receive a Paket Darurat activation notification from 5050.
  5. You can use Paket Darurat according to its validity period. Your credit balance will be deducted later during payment.
Via UMB
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Via UMB
  1. Make sure you’re using a Telkomsel PraBayar (prepaid) card.
  2. Dial *505# via your mobile phone and choose the Paket Darurat menu.
  3. If you meet the criteria, the Paket Darurat menu will show up.
  4. Choose the package you want and wait for the SMS confirmation.
  5. You will receive a Paket Darurat activation notification from 5050.
  6. You can use Paket Darurat according to its validity period. Your credit balance will be deducted later during payment.
Via Facebook
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Via Facebook
  1. Make sure you’re using a Telkomsel PraBayar (prepaid) card.
  2. Make sure your remaining quota has run out and your credit balance is less than Rp15,000.
  3. Open Facebook on your Android device or via Facebook mobile web, and then access the free version.
  4. Click “Buy Data” at the upper right corner.
  5. Paket Darurat offers will appear if you meet the criteria to receive this service.
  6. Choose the package you want and wait for the SMS confirmation.
  7. You can use Paket Darurat according to its validity period. Your credit balance will be deducted later during payment.
Via Collect Call
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Via Collect Call
  1. Make sure you’re using Telkomsel PraBayar (prepaid) card.
  2. Try to make a call when you run out of credit. If you meet the criteria, you will hear a Paket Darurat offer.
  3. If you agree to activate Paket Darurat, press “1”.
  4. You will receive a message notification, asking you to wait.
  5. Wait for the notification from 5050 informing that your package has been activated.
  6. You can use Paket Darurat according to its validity period. Your credit balance will be deducted later on during payment.
Via Active Landing Page
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Via Active Landing Page
  1. If you’re a selected PraBayar (prepaid) customer and meet the criteria, you may receive an offer via digital media such as WhatsApp to access this link: tsel.me/505. If you click the link, you’ll be directed to an Active Landing Page (ALP). You don’t need an internet quota to access this page.
  2. The landing page will show Paket Darurat offers.
  3. You can choose the Paket Darurat you want to activate. Confirm and recheck your order, and then click “Continue”.
  4. Telkomsel will send an OTP to your number. Please insert the correct OTP and verify.
  5. On the payment page, choose “Pinjam (tanpa biaya)”.
  6. You’ll receive a successful transaction notiifcation and may start using Paket Darurat.
Via Veronika
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Via Veronika
  1. Make sure the customer number is a Telkomsel PraBayar (prepaid) number.
  2. Access Veronika via the following link or Veronika's WhatsApp.
  3. If your number fits into the criteria, the Paket Darurat offer will appear if the you type one of the following keywords:
    • Paket Darurat
    • Hutang Paket
    • Utang Paket
    • Pinjem Paket
    • Pinjam Paket
    • Hutang Pulsa
    • Utang Pulsa
    • Pinjem Pulsa
    • Pinjam Pulsa
    • Loan Paket
    • Loan Pulsa
  4. Select the desired Paket Darurat option.
  5. Click the “Buy/Activate” option in the menu options.
  6. After that, confirm the Paket Darurat variant you have selected. Click "Yes" if you agree.
  7. After the Paket Darurat has been successfully activated, you will receive an SMS notification from 5050.
  8. The Paket Darurat can be used according to the validity period and credit will be deducted when making payment.

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