A Peaceful Hajj with Telkomsel’s RoaMAX Haji Package — Up to 42GB, including 2GB in Indonesia + 1GB across 13 transit countries

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Telkomsel presents the RoaMAX Haji 2026 package to support digital connectivity for Indonesian Hajj pilgrims, offering 5G network access in Saudi Arabia, a GraPARI in Makkah, Telkomsel Hajj posts at 17 embarkation points, and free 24/7 customer service via Call Center, the Veronika Virtual Assistant, and the Haji Corner feature in MyTelkomsel.
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Telkomsel presents the RoaMAX Haji 2026 package to support digital connectivity for Indonesian Hajj pilgrims, offering 5G network access in Saudi Arabia, a GraPARI in Makkah, Telkomsel Hajj posts at 17 embarkation points, and free 24/7 customer service via Call Center, the Veronika Virtual Assistant, and the Haji Corner feature in MyTelkomsel.

Telkomsel serves Hajj pilgrims wholeheartedly by providing 5G access up to 100 Mbps and free 24/7 customer service in the Holy Land and Indonesia.

Jakarta, 20 April 2026 – Welcoming the 1447 H Hajj season, Telkomsel is providing digital connectivity support so Indonesian pilgrims can perform their worship with greater peace of mind, stay connected with family, and get assistance whenever needed. This support includes the RoaMAX Haji 2026 package, 5G network access in Saudi Arabia, a GraPARI Makkah service point, Telkomsel Hajj posts at 17 embarkation points, and free 24/7 customer service via Call Center, the Veronika Virtual Assistant, and the Haji Corner feature in MyTelkomsel.

Danang Andrianto, VP Halo Product Marketing and Engagement Service Telkomsel, said, “The Spirit of Serving Wholeheartedly is Telkomsel’s foundation for supporting Hajj pilgrims. Through RoaMAX Haji 2026, we offer larger data allowances, reliable roaming network access through collaboration with STC, Mobily, and Zain, and high-speed 5G access so pilgrims can comfortably communicate and focus on worship with peace of mind. Leave the signal matters to Telkomsel.”

Safe Internet so News Flows and Hearts Are Calm

RoaMAX Haji 2026 is designed to meet pilgrims’ main connectivity needs, including stable internet for family communication, access to important digital services, and support during travel. This package offers:

  • Data up to 42 GB with validity up to 60 days.
  • Includes 1 GB transit quota usable in 13 countries (Qatar, UAE, Palestine, Turkey, Egypt, Jordan, Oman, Singapore, Malaysia, Australia, India, Sri Lanka).
  • Includes 2 GB domestic quota, usable during the embarkation process in Indonesia.
  • 5G network access up to 100 Mbps (coverage depends on local network availability).
  • VoLTE support for clearer and more stable voice calls.
  • Free subscription to Qara’a, an AI-based Qur’an learning platform.

Choose the Right Package for Your Worship Duration

Telkomsel offers several RoaMAX Haji options (tax included):

  • Internet RoaMAX Haji: 17–42 GB, validity 20–60 days, starting from IDR 500,000.
  • Combo RoaMAX Haji: 17–42 GB, up to 150 minutes of calls + 150 SMS, starting from IDR 610,000.
  • Talkmania: 15–250 minutes of calls, validity 1–45 days, starting from IDR 50,000.

Make sure customers activate roaming up to 90 days before departure via MyTelkomsel, UMB *266#, the website https://www.telkomsel.com, e-commerce partners, partner outlets, and GraPARI locations in Indonesia.

Stay Supported with GraPARI and Service Posts in the Holy Land

In Saudi Arabia, customers can access assistance and information at:

  • GraPARI Makkah: Damba Resto, P4 Floor Abraj Al Bait (Zam-Zam Tower), Makkah (open daily, 07:00–21:00 WSA).
  • Telkomsel Hajj Post Makkah: Hotel Al Wahda Al Mutamayyiz, Makkah (open 10 May – 11 June 2026, 07:00–17:00 WSA).
  • Telkomsel Hajj Post Madinah 1: Hotel Karam Al Khair (Gate 316 from Al-Masjid an-Nabawi), Madinah (open 21 April – 10 May 2026, 07:00–17:00 WSA).
  • Telkomsel Hajj Post Madinah 2: Hotel Karam Al Madina (near Al Ghumamah Mosque and Saudi Post building), Madinah (open 21 April – 10 May 2026, 07:00–17:00 WSA).

As an added benefit, customers can also redeem Telkomsel Poin for Nusantara cuisine at Damba Resto (subject to program terms).

Smooth Departures Supported by 17 Telkomsel Hajj Posts at Embarkation Points

To support a smooth Hajj journey from the home country, Telkomsel has set up Hajj posts at 17 embarkation points across Indonesia during 21 April–21 May 2026, with operating hours adjusted to each embarkation schedule.

Hajj Post services are available in Banda Aceh, Medan, Batam, Padang, Palembang, Lampung, Pondok Gede, Bekasi, Cipondoh, Indramayu, Surabaya, Solo, Yogyakarta, Lombok, Banjarmasin, Balikpapan, and Makassar. Through Telkomsel Hajj Posts, pilgrims can conveniently activate RoaMAX Haji packages, replace SIM cards, top up credit, consult services, and redeem Poin, for a safe, comfortable, and calmly connected worship experience.

Free 24/7 Customer Service

To ensure customers’ experience remains comfortable, Telkomsel provides free 24/7 assistance:

  • Roaming Call Center +628110000333 (Indonesian language).
  • Veronika Virtual Assistant (24/7).
  • Haji Corner in MyTelkomsel for package purchases, quota checks, and supporting features such as Hajj information, Hajj readings & dhikr, qibla check, and more.

Complete information about Telkomsel’s Hajj services is available at https://tsel.id/haji2026.

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