https://www.youtube.com/embed/DBkQNfaZ8Ao?si=s_LE-dZlosDxPTMr
Tenang! Tidak perlu panik jika belum memiliki nomor Telkomsel. Login di MyTelkomsel bisa dengan email atau nomor IndiHome Anda.
Jika Anda login menggunakan nomor Telkomsel atau Orbit, Anda tetap bisa menautkan akun IndiHome melalui menu “Tambah Akun” di Beranda.
Kelola info akun Anda hingga pengaturan aplikasi dan pilihan layanan yang terhubung. Anda dapat jadikan IndiHome sebagai akun utama untuk kemudahan akses beragam fitur IndiHome di MyTelkomsel.
Anda dapat bebas Kelola Langganan Paket Utama dan Add-on hingga lihat detail info paket. Kelola Langganan dapat diakses melalui Beranda aplikasi atau Beranda layanan IndiHome.
Bayar tagihan IndiHome jadi lebih mudah dan anti lupa karena MyTelkomsel. Status tagihan Anda akan muncul di Beranda aplikasi saat tiba waktu pembayaran. Nikmati kemudahan bayar tagihan dengan berbagai pilihan metode.
Cek koneksi internet, tes kecepatan, restart jaringan, hingga kelola modem Wi-Fi dalam satu menu. Kelola Jaringan dapat diakses melalui Beranda aplikasi atau Beranda layanan IndiHome.
Ketahui detail info pemakaian internet Anda tiap bulannya dengan analisi grafik. Fitur ini akan membantu Anda memantau pemakaian internet bulanan sehingga bisa lebih efektif.
Belanja produk Add-on sesuai kebutuhan semakin mudah, mulai dari Add-on internet, TV, telepon, hingga hiburan lainnya. Fitur Belanja dapat diakses melalui Beranda aplikasi atau Beranda layanan IndiHome.
Anti bosan dengan fitur hiburan, nonton, dengar lagu, main game, dan baca artikel.
Dapatkan solusi atas berbagai pertanyaan Anda dengan Pusat Bantuan di MyTelkomsel. Fitur Bantuan dapat diakses melalui Beranda aplikasi atau Beranda Layanan IndiHome.
Nikmati keuntungan bertransaksi IndiHome di MyTelkomsel dengan Poin Reward. Anda dapat menukarkan Poin dengan voucher promo atau produk IndiHome menarik lainnya.
Program spesial bagi pelanggan IndiHome yang bergabung sebagai referral. Dapatkan penghasilan tambahan dengan mengajak keluarga atau teman berlangganan IndiHome.
Laporan yang Anda ajukan melalui Pusat Bantuan akan dibuat Tiket Laporan agar Anda dapat memantau tiap prosesnya, mulai dari laporan diterima hingga selesai.
01
Open MyTelkomsel
On the login page, choose to log in using IndiHome account.
02
Input data
Enter your IndiHome number, email, or mobile phone number registered on IndiHome.
03
Verification
A verification link will be sent to your email or mobile phone number.
04
Access Dashboard
You’ve successfully logged in with IndiHome account.
01
Add service account
Tap “Add Account” menu.
02
Choose IndiHome
Choose to sign in with IndiHome.
03
Choose IndiHome number
Add account using IndiHome number.
04
Enter IndiHome account
Enter your IndiHome number, email, or mobile phone number registered on IndiHome.
05
Access Dashboard
You’ve successfully logged in with IndiHome account.
01
Manage account
Tap “Manage Account” on the Dashboard.
02
Change the order
Tap the triple bar icon (☰) to drag and move your IndiHome account up.
03
Main account switched
IndiHome is now your main account.
01
Access Dashboard
Go to the “Quick Menu” on the Dashboard and tap “Manage Subscription”.
02
Access the settings
Access the “IndiHome Subscription Setting” on IndiHome Dashboard.
03
Manage subscription
You can start managing your subscriptions.
01
Access Dashboard
Tap the billing info on the Dashboard.
02
Go to Mall menu
Access “Pay Bills” menu from Mall menu.
03
Complete payment
Proceed to bill payment using your preferred method.
01
Access Dashboard
Go to “Quick Menu” on Dashboard.
02
Access Network Management
Access “Manage Network” menu on IndiHome Dashboard.
03
Start managing
Access various features to manage your network.
01
Choose IndiHome account
Tap your IndiHome account on Dashboard.
02
Analyse your usage
Open “Usage Analysis” on IndiHome Dashboard.
03
View your usage
Find your internet usage information.
01
Access Shop page
Go to “Quick Menu” or “Buy Package” menu on Dashboard.
02
Go to Mall menu
Choose Add-Ons on the Mall menu.
03
Buy Add-ons
Choose the Add-On product you prefer!
01
Access Dashboard
Access the Help feature on Dashboard.
02
Go to Mall menu
Go to IndiHome “Help” menu on the Mall menu.
03
Choose Veronika
Choose Veronika the Virtual Assistant icon to connect to the chat room.
04
Choose product
Pick the product you need to ask about.
05
Start chatting
You can start chatting with Veronika.
01
Go to Dashboard
Tap “Rewards” menu on Dashboard.
02
Redeem Poin
Choose various benefits by redeeming your Poin.
01
Access Dashboard
Access “Quick Menu” on App Dashboard or IndiHome Dashboard.
02
Go to Mall menu
Sign up for IndiHome Referral on the “Mall” menu.
03
Start promoting
Promote our products and enjoy the commission!
01
Access Network Management
Check your query ticket status on “Quick Menu” on App Dashboard.
02
Choose "Help/Query Ticket”
Find a ticket to monitor the progress of your queries/reports.
03
See history
Check the history of your chat by tapping the “Ticket” icon.
04
Pick a ticket
Pick a query ticket to see the report.
05
See reports
See the detailed information of your queries/reports.
Minimum device conditions and limited telecommunications networks are not a problem. Make it easier with MyTelkomsel Basic.
Go to the MyTelkomsel website to easily access our main digital features!
What is MyTelkomsel App?
How do I get the MyTelkomsel App?
Can MyTelkomsel be used on all types of mobile phones?
Am I charged a fee when downloading the MyTelkomsel App?
Can I upgrade from the old MyTelkomsel App to the new one?
Do I have to use the Telkomsel network to access MyTelkomsel?
What is MyTelkomsel Basic?
Who can use the MyTelkomsel Basic App?
Where do I get the MyTelkomsel Basic App?
Which MyTelkomsel App features are not on the MyTelkomsel Basic App?
Introduction
Definition
Legal Competence
Intellectual Property Rights
Accessing the App
