Nomor tidak boleh kosong
Nomor harus 9-13 digit
Bukan nomor Telkomsel. Harap periksa kembali
Beli Paket Data
Masukkan nomor, pilih dan beli produk favoritmu tanpa ribet!
Nomor tidak boleh kosong
Nomor harus 9-13 digit
Bukan nomor Telkomsel. Harap periksa kembali
Isi Pulsa
Masukkan nomor, pilih dan beli nominal pulsa tanpa ribet!
Nomor tidak boleh kosong
Nomor harus 9-13 digit
Bukan nomor Telkomsel. Harap periksa kembali
Rekomendasi Paket Untukmu
Lebih hemat, lebih cepat, lebih mudah
Pesan SIM/eSIM SIMPATI sekarang, hanya Rp35.000
Pilih Nomor Custom Pilih Nomor Custom
Banyak Pilihan Pembayaran Banyak Pilihan Pembayaran
Aktivasi mudah Aktivasi mudah
Dapatkan Penawaran Menarik Bundling Device!
Belanja device pilihan dan kartu perdana Telkomsel
Tukarkan Telkomsel Poin dan nikmati keuntungannya
Perbanyak transaksi, penawaran menarik menanti
Dapatkan berbagai diskon voucher travel, pesawat, & belanja
Nikmati beragam menu makanan favorit yang kamu mau
Eksplor hiburan anti bosan, seperti film, karaoke & lainnya
Optimalkan Harimu dengan SIMPATI
Internet cepat, pilihan beragam, solusi tercepat untuk aktivitas digitalmu
-
Paket Lengkap & Hemat
24/7 customer service & jaringan lebih stabil dimana saja & kapan saja
-
Pilih Benefit Favoritmu
Streaming, gaming dan musik. Bebas pilih yang paling kamu suka sesuai gaya digitalmu
-
Jaringan Terluas & Stabil
Akses internet lebih lancar dengan jaringan yang stabil di mana pun kamu berada
Banyak Untungnya Pakai SIMPATI
Berbagai pilihan promo untuk internet, telepon, SMS, dan hiburan.
Pilih Layanan Digital Premium Kamu
Promo
Netflix Basic
30 Hari
Extra 512 MB
Rp 75.000
Rp 50.000
Netflix Mobile
30 Hari
Extra 1 GB
Rp 100.000
Promo
Netflix Standard
30 Hari
Extra 2 GB
Rp 175.000
Rp 150.000
Promo
Netflix Premium
30 Hari
Extra 3 GB
Rp 225.000
Rp 200.000
YouTube Basic
30 Hari
Extra 512 MB
Rp 50.000
Rp 30.000
Promo
YouTube Mobile
30 Hari
Extra 1 GB
Rp 50.000
Promo
YouTube Standard
30 Hari
Extra 2 GB
Rp 75.000
Rp 70.000
Promo
YouTube Premium
30 Hari
Extra 3 GB
Rp 125.000
Rp 100.000
Disney Hotstar Basic
30 Hari
Extra 512 MB
Rp 50.000
Disney Hotstar Mobile
30 Hari
Extra 1 GB
Rp 80.000
Disney Hotstar Standard
30 Hari
Extra 2 GB
Rp 100.000
Disney Hotstar Premium
30 Hari
Extra 3 GB
Rp 120.000
Promo
HBO Max Basic
30 Hari
Extra 512 MB
Rp 60.000
Rp 40.000
Promo
HBO Max Mobile
30 Hari
Extra 1 GB
Rp 80.000
Rp 60.000
Promo
HBO Max Standard
30 Hari
Extra 2 GB
Rp 100.000
Rp 80.000
Promo
HBO Max Premium
30 Hari
Extra 3 GB
Rp 120.000
Rp 100.000
Hot Promo
Prime Video Basic
30 Hari
Extra 512 MB
Rp 60.000
Rp 550.000
Hot Promo
Prime Video Mobile
30 Hari
Extra 1 GB
Rp 80.000
Rp 75.000
Hot Promo
Prime Video Standard
30 Hari
Extra 2 GB
Rp 100.000
Rp 95.000
Hot Promo
Prime Video Premium
30 Hari
Extra 3 GB
Rp 120.000
Rp 115.000
Hot Promo
Vision+ Basic
30 Hari
Extra 512 MB
Rp 45.000
Hot Promo
Vision+ Mobile
30 Hari
Extra 1 GB
Rp 65.000
Hot Promo
Vision+ Standard
30 Hari
Extra 2 GB
Rp 85.000
Hot Promo
Vision+ Premium
30 Hari
Extra 3 GB
Rp 100.000
Hot Promo
Video Basic
30 Hari
Extra 512 MB
Rp 30.000
Rp 20.000
Hot Promo
Video Mobile
30 Hari
Extra 1 GB
Rp 45.000
Rp 30.000
Hot Promo
Video Standard
30 Hari
Extra 2 GB
Rp 60.000
Rp 45.000
Hot Promo
Video Premium
30 Hari
Extra 3 GB
Rp 75.000
Rp 60.000
Promo
MLBB Warrior
12 Diamonds
Extra 2 GB
Rp 15.000
Rp 10.000
MLBB Elite
24 Diamonds
Extra 2 GB
Rp 25.000
Rp 20.000
Promo
MLBB Master
36 Diamonds
Extra 2 GB
Rp 35.000
Rp 30.000
Promo
MLBB Grandmaster
48 Diamonds
Extra 2 GB
Rp 45.000
Rp 40.000
Promo
MLBB Epic
60 Diamonds
Extra 2 GB
Rp 55.000
Rp 50.000
Promo
MLBB Legend
72 Diamonds
Extra 2 GB
Rp 65.000
Rp 60.000
Promo
MLBB Mythic
84 Diamonds
Extra 2 GB
Rp 75.000
Rp 70.000
Promo
Free Fire Survivor
48 Diamonds
Extra 2 GB
Rp 35.000
Rp 30.000
Promo
Free Fire Booyah
84 Diamonds
Extra 2 GB
Rp 75.000
Rp 70.000
Promo
Langit Musik Premium
30 Hari
Extra 512 MB
Rp 30.000
Rp 20.000
Promo
Langit Musik Premium
60 Hari
Extra 1 GB
Rp 40.000
Rp 35.000
Promo
Langit Musik Premium
90 Hari
Extra 2 GB
Rp 55.000
Rp 50.000
Promo
Langit Musik Premium
120 Hari
Extra 3 GB
Rp 70.000
Rp 60.000
Smule Premium
30 Hari
Extra 512 MB
Rp 30.000
Smule Premium
60 Hari
Extra 1 GB
Rp 40.000
Smule Premium
90 Hari
Extra 2 GB
Rp 55.000
Smule Premium
120 Hari
Extra 3 GB
Rp 70.000
Promo
Get Contact Lite
14 Hari
Extra 100 MB
Rp 10.000
Rp 9.000
Promo
Get Contact Premium
30 Hari
Extra 2 GB
Rp 19.000
Rp 16.000
Promo
Get Contact Lite
14 Hari
Extra 100 MB
Rp 10.000
Rp 9.000
Promo
Get Contact Premium
30 Hari
Extra 2 GB
Rp 19.000
Rp 16.000
Promo
Chat GPT Go
30 Hari
Extra 3 GB
Rp 60.000
Rp 50.000
Promo
Chat GPT Plus
30 Hari
Extra 3 GB
Rp 170.000
Rp 150.000
Promo
Chat GPT Pro
30 Hari
Extra 3 GB
Rp 350.000
Rp 300.000
Promo
Chat GPT Plus
30 Hari
Extra 3 GB
Rp 170.000
Rp 150.000
Promo
Zoom Basic
30 Hari
Extra 2 GB
Rp 35.000
Rp 25.000
Promo
Zoom Premium
30 Hari
Extra 2 GB
Rp 75.000
Rp 50.000
Promo
Zoom Basic
30 Hari
Extra 2 GB
Rp 35.000
Rp 25.000
Promo
Zoom Premium
30 Hari
Extra 2 GB
Rp 75.000
Rp 50.000
Promo
Norton Standard
30 Hari
Extra 2 GB
Rp 50.000
Rp 40.000
Promo
Norton Super
30 Hari
Extra 2 GB
Rp 100.000
Rp 80.000
Promo
Norton Standard
30 Hari
Extra 2 GB
Rp 50.000
Rp 40.000
Promo
Norton Super
30 Hari
Extra 2 GB
Rp 100.000
Rp 80.000
Promo
Tempo Premium
30 Hari
Extra 1 GB
Rp 25.000
Rp 20.000
Promo
Kompas Elite
30 Hari
Extra 1 GB
Rp 20.000
Rp 15.000
More about Telkomsel SIMPATI
What is Telkomsel SIMPATI #Terbaikuntukmu starter pack and internet packages?
- Telkomsel SIMPATI #Terbaikuntukmu starter pack is a starter SIM card worth Rp35,000 including 3GB Internet Quota, 30-minute Voice Quota, and 30 SMS to all operator numbers with 30-day validity period. You can choose 1 benefit from 6 choices, such as SIMPATI Streaming, GameOn, Music, Smart, Protect, or Shop.
- Telkomsel SIMPATI #Terbaikuntukmu packages consist of 3 variants of package with 3GB/30K, 8GB/70K, and 13GB/100K quota and a 30-day validity period. You can also choose 1 benefit from 6 choices, such as SIMPATI Streaming, GameOn, Music, Smart, Protect, or Shop.
What are the detailed benefits from Telkomsel SIMPATI #Terbaikuntukmu starter pack and internet packages?
- By purchasing SIMPATI starter pack, you can choose 1 benefit from 6 benefits as follows:
- SIMPATI Streaming: Access to a free 30-day subscription of Prime Video/WeTV/Viu app.
- SIMPATI GameOn: Access to get free 24 Diamonds of Mobile Legends or 50 Diamonds of Free Fire app.
- SIMPATI Music: A 30-day subscription to Noice or Langit Musik app.
- SIMPATI Smart: A 30-day subscription to Preplexity Pro/Ilmupedia Tryout/OWDI app.
- SIMPATI Protect: Access to a 30-day subscription to ProtekSi Kecil or Jelajah Aman app.
- SIMPATI Shop: Discount or voucher from GoPay/GoCar/ZALORA.
- For SIMPATI internet package purchase, you can choose 1 benefit from availabile options based on the variant you buy as detailed below:
| Benefit Options | 3GB/30K (30 days) | 8GB/70K (30 days) | 13GB/100K (30 days) |
|
SIMPATI Streaming |
Choose 1 subscription:
|
Choose 1 subscription:
|
Choose 1 subscription:
|
|
SIMPATI Music |
Choose 1 subscription:
|
Choose 1 subscription:
|
Choose 1 subscription:
|
|
SIMPATI GameOn |
|
|
|
|
SIMPATI Shop |
|
|
|
|
SIMPATI Protect |
Choose 1 monthly subscription:
|
Choose 1 monthly subscription:
|
Choose 1 monthly subscription:
|
|
SIMPATI Smart |
Choose 1 monthly subscription:
|
Choose 1 monthly subscription:
|
Choose 1 monthly subscription:
|
Notes:
- Telkomsel SIMPATI quota is an All-Network Quota and can be used for all prepaid subscriptions.
- Telkomsel SIMPATI packages can be purchased via UMB *363#, MyTelkomsel App, DigiPOS, Telkomsel.com, omni channels, and Call Center.
- Telkomsel SIMPATI packages can be purchased 5 times per month.
- Lifestyle benefits can only be redeemed once per campaign period per app benefit.
- If the customer has an active lifestyle benefit whether from purchasing a standalone package or lifestyle benefit redemption, the redemption will fail.
How do I claim or redeem SIMPATI #Terbaikuntukmu benefits?
You will receive an SMS notification after registering the SIMPATI starter pack. Click the link on that SMS or access MyTelkomsel App and choose SIMPATI #Terbaikuntukmu benefit.
Can I change the benefit after claiming one?
No. After choosing and claiming 1 benefit (1 Streaming/GameOn/Music/Smart/Protect/Shop), you can’t change it for 30 days.
Who is eligible to get SIMPATI #Terbaikuntukmu?
All people in Indonesia can buy the SIMPATI #Terbaikuntukmu starter pack and internet packages starting from May 26, 2025.
Where do I get the SIMPATI #Terbaikuntukmu starter pack and internet package?
You can get SIMPATI starter pack at the nearest reseller outlets or GraPARI across Indonesia. Meanwhile, you can activate SIMPATI internet package via MyTelkomsel App, DigiPOS, Telkomsel website, and UMB *363# using your mobile phone.
Can the 3GB Internet Quota be used on all Telkomsel networks?
Yes, the 3GB quota can be used on all Telkomsel networks, depending on the network coverage in your area.
What is active period, grace period, and validity period?
- The active period of a card is the validity period of using Telkomsel's services on a prepaid number. When your card/number is active, you can access the internet, make phone calls, and send SMS. When the active period ends then your card is in the grace period.
- The grace period is 30 days after the active period ends if there is no activity like credit top-ups or package purchases on a prepaid number. During the grace period, you can’t access the internet, make phone calls, or send SMS. When the grace period ends, the number, package, and credit will be expired and cannot be used even if you have a lot of remaining quota or balance.
- The validity period is the time when the package quota can be used. Each package you buy has a validity period, for example 1 day, 3 days, 7 days or 30 days. Your package quota cannot be used if the validity period has expired.
How do I extend the active period of a Telkomsel SIMPATI card?
You can manage the active period of your Telkomsel SIMPATI card with the following 6 ways:
- Credit top-up
Credit top-up can extend the card's active period according to the top-up amount with a maximum of 365 days. The active period will accumulate with a maximum of 365 days since the credit balance top-up. - Package purchase (internet, combo, voice, SMS)
- Purchasing a package extends the card’s active period, based on the validity period of the package.
- Purchasing a package in the grace period changes the card’s status to active and adds the active period according to the package's validity period.
- Purchasing a package does not extend the card’s active period cumulatively, the active period is based on the longest package validity period.
- Receive a package gift (internet, combo, voice, SMS)
- Receiving a data package extends the card’s active period, based on the validity period of the package.
- Receiving a data package in the grace period changes the card’s status to active and adds the active period according to the package's validity period.
- Receiving a data package does not extend the card’s active period cumulatively, the active period is based on the longest package validity period.
- Usage
If the customer does not top up or purchase a package, then the final evaluation carried
out at the end of the active period is whether the customer has reached the minimum amount of credit usage. Purchasing a package or using credit in the form of telephone, SMS, and internet with a minimum rate of Rp1 using credit with a minimum usage of Rp1 will automatically extend the card's active period for 30 days starting from the end of the active period. - Extension package purchase
Purchasing an extension package extends the card’s active period cumulatively by a maximum of 365 days. See more details about available extension packages here.. - Make sure that your Telkomsel SIMPATI (prepaid) card is always active. If the card is not connected for 90 consecutive days, Telkomsel is entitled to deactivate your Telkomsel SIMPATI service.
If I don't top up my credit or buy a data package and the active period has been exceeded, what happens to my card and number?
Your card/number will enter a grace period of 30 days. To return your card to its active period and enjoy Telkomsel services and avoid burning the card and number, please top up your credit or buy a data package.
How do I check the active period of a card?
- Check the homepage on the MyTelkomsel App.
- Access UMB *888#.
What is a blocking period?
The blocking period is when your Telkomsel SIMPATI number has exceeded the last day of the grace period. When you do not top up your credit balance or purchase a package during the grace period, so your number exceeds the last day of the grace period, then your number is blocked. During the blocking period, you cannot make or receive calls or SMS and cannot access the internet.
What do I do when the card enters the blocking period?
When your number is blocked, you can unblock it by following these steps:
- Dial *888*89# using your blocked number.
- You will see the information that your number has been blocked and two options in "1. Buka Blokir" and "2. SKB".
- Select "1. Unblock" if you agree to unblock and you agree to the terms stated in the “SKB” (Terms and Conditions).
To unblock, there are terms and conditions that apply where:
- Balance, Telkomsel Poin, Internet, SMS, and Voice Quota will be forfeited.
- The basic tariff will change according to the latest applicable basic tariff in accordance with Telkomsel's policy.
What does an expired number mean?
An expired number is a Telkomsel SIMPATI (prepaid) number that has exceeded the last day of the grace period. If you don’t top up your credit or purchase a package during the grace period, your number will exceed the last day of the grace period and then expire.
General terms and conditions
- By using this Telkomsel SIMPATI card, you are fully subject to the terms and conditions of service set by Telkomsel from time to time for each service used through this Telkomsel SIMPATI card.
- Telkomsel has the right to change the terms and conditions of service at any time with prior notification through mass media and/or Telkomsel's official website (www.telkomsel.com).
- Telkomsel has the right to discontinue services in whole or in part, including blocking Telkomsel SIMPATI users if the Telkomsel SIMPATI card is suspected of being used for activities that are contrary to laws and regulations, contrary to the terms and conditions of service set by Telkomsel or at the request of the competent authorities.
- This Telkomsel SIMPATI card registration must be done correctly and correctly. If the registration is not carried out properly and correctly based on the applicable regulations, Telkomsel has the right to deactivate this Telkomsel SIMPATI card and all its services.
- PIN & PUK: Use a personal PIN to protect your privacy. Activate the PIN by entering the Standard PIN (1234) then replace it with your new PIN. How to contact *04*[Standard PIN]*[NEW PIN]*[NEW PIN]#. If you enter the wrong PIN 3 times, your Telkomsel SIMPATI card will be blocked. To unblock a PIN, you must enter a PUK number (PIN Unblocking Key) which can be obtained by contacting Telkomsel Consumer Services.
Terms of use of content services
- Content services can be activated through the MyTelkomsel App and after successful activation it will be valid for 30 days.
- This content service can only be obtained once within 30 days after the card has been successfully registered.
- MAXStream Quota is valid to access MAXStream, beIN SPORTS CONNECT, KlikFilm, Nickelodeon Play, Viu, including access to all live channels on MAXStream (except Cartoon Network).
- MAXStream Quota does not include beIN SPORTS CONNECT, KlikFilm, Nickelodeon Play, and Viu subscriptions.
- After the MAXStream Quota runs out, the customer will use another internet quota or the basic internet rate will be charged.
Internet activation and deactivation
You can activate or deactivate your internet by accessing the following code from your dialing screen:
- *363*213# to activate the internet.
- *363*212# to disable internet.
Please always restart your phone after accessing any of these codes. This internet activation/deactivation process does not affect the status of your data package.
Prime Video Terms and Conditions
By continuing the claim, you acknowledge, understand and agree to the following Terms and Conditions:
- Customers are not charged for activating this package.
- The package does not include internet quota. Customers can access the service using the internet quota from the Main Package or other internet packages.
- Customers can only activate the package 1x during the subscription period.
- The Prime Video package is only valid for domestic use (not valid for overseas use which will be charged separately).
- Telkomsel is not responsible for the content of the content on this service.
- To start watching, install the Prime Video application and click the unique link sent by 97080 to activate the account.
- If there is certain third-party content or links that customers access through the Prime Video application, then such access can consume the customer's main package, including if there is an active background application feature on the customer's cellphone.
- By purchasing this package, the customer agrees to activate the package and services by Prime Video on your mobile number.
- Prime Video Mobile is only valid for 1 device, SD quality, and can only be accessed on the Prime Video application on mobile devices (excluding tablets, TV App, and Web Prime Video).
- If the customer already has a Prime Video subscription (non-mobile), then purchasing the Prime Video Mobile package will renew (downgrade) the validity period of the previous Prime Video service.
- If the customer already has an account affiliated with the Mobile Number used and already has a subscription through another payment, the customer can use another email ID to register for the Prime Video Service.
- By purchasing this package, you will become a Prime Video service customer. You agree to receive information electronically, such as email, SMS, and through this website or other Amazon services.
- By purchasing this package, the customer has agreed to:
- These Terms and Conditions apply to Activation and Payment related to Prime Video Packages via Telkomsel. Amazon is the owner, operator and provider of Prime Video Services.
- If there are changes to the Terms and Conditions related to the Package, adjustments will be made to the Terms and Conditions page on the related Package.
- The Amazon logo, Prime Video, Amazon Music and Amazon related logos are owned by Amazon.com, Inc and its affiliates.
- For more information, please contact Telkomsel Call Center 188.
- For complaints, please contact Prime Video or CS: 1500853.
- How to claim Prime Video benefit:
WeTV Terms and Conditions
By continuing the claim, you acknowledge, understand and agree to the following Terms and Conditions:
- Customers are not charged for activating this package.
- The package does not include internet quota. Customers can access the service using the internet quota from the Main Package or other internet packages.
- Customers can only activate the package 1x during the subscription period.
- The WeTV package is only valid for domestic use (not valid for overseas use which will be charged separately).
- Telkomsel is not responsible for the content of the content on this service.
- To start watching, install the WeTV application and log in using your mobile number.
- If there is certain third-party content or links that customers access through the WeTV application, then this access can consume the customer's main package, including if there is an active background application feature on the customer's mobile phone.
- By purchasing this package, the customer agrees to activate the package and services by WeTV on your mobile number.
- By purchasing this package, customers have agreed to:
- For more information, please contact Telkomsel Call Center 188.
- For complaints and information on WeTV services, please contact WeTV Indonesia.
- How to claim WeTV benefit:
Viu Terms and Conditions
By continuing the claim, you acknowledge, understand and agree to the following Terms and Conditions:
- Customers are not charged for activating this package.
- The package does not include internet quota. Customers can access the service using the internet quota from the Main Package or other internet packages.
- Customers can only activate the package 1x during the subscription period.
- The Viu package is only valid for domestic use (not valid for overseas use which will be charged separately).
- Telkomsel is not responsible for the content of the content on this service.
- To start watching, install the Viu application and log in using your mobile number.
- If there is certain third-party content or links that customers access through the Viu application, then such access can consume the customer's main package, including if there is an active background application feature on the customer's mobile phone.
- By purchasing this package, the customer agrees to activate the package and services by WeTV on your mobile number.
- By purchasing this package, customers have agreed to:
- Telkomsel's General Terms and Conditions of Service
- Telkomsel's Privacy Policy
- Viu's Terms & Conditions of Service
- For more information, please contact Telkomsel Call Center 188.
- Information and Customer Service for VIU services can send an email to: viu@vuclip.com.
- How to claim Viu benefit:
Mobile Legends Terms and Conditions
By continuing the purchase, you acknowledge, understand and agree to the following Terms and Conditions:
- Customers are not charged for redeeming this voucher code.
- Customers can only redeem 1x during the voucher period.
- Vouchers can be redeemed by clicking the voucher code link or URL sent via SMS. The vouchers are valid until December 31, 2025.
- After the voucher code is redeemed, Diamonds will be directly added to the user's game account.
- Voucher codes do not include Internet Quota for playing games.
- Vouchers that have been redeemed cannot be reused, returned, or exchanged for cash.
- Dunia Games and Telkomsel have the right to refuse voucher exchange if there is any indication of misuse, violation, or other suspicious activity.
- Users are responsible for maintaining the confidentiality of the voucher code. Dunia Games is not responsible for losses due to misuse of the voucher code by other parties.
- By using this voucher, users are deemed to have read, understood, and agreed to all applicable terms & conditions.
- For further information, please contact Telkomsel Call Center 188.
- How to claim Mobile Legends benefit:
Free Fire Terms and Conditions
By continuing the purchase, you acknowledge, understand and agree to the following Terms and Conditions:
- Customers are not charged for redeeming this voucher code.
- Customers can only redeem 1x during the voucher period.
- Vouchers can be redeemed by clicking the voucher code link or URL sent via SMS. The vouchers are valid until December 31, 2025.
- After the voucher code is redeemed, Diamonds will be immediately added to the user's game account.
- Voucher codes do not include Internet Quota for playing games.
- Vouchers that have been redeemed cannot be reused, returned, or exchanged for cash.
- Dunia Games and Telkomsel have the right to refuse voucher exchange if there is any indication of misuse, violation, or other suspicious activity.
- Users are responsible for maintaining the confidentiality of the voucher code. Dunia Games is not responsible for losses due to misuse of the voucher code by other parties.
- By using this voucher, users are deemed to have read, understood, and agreed to all applicable terms & conditions.
- For further information, please contact Telkomsel Call Center 188.
- How to claim Free Fire benefit:
Syarat dan Ketentuan benefit V-NSP (Video Nada Sambung Pribadi)
- V-NSP (Personal Ring Back Tone Video) service is a service that provides a menu and video catalog that you can choose to replace the call waiting tone, to be enjoyed when making a phone call. This service is provided by Telkomsel in collaboration with Third Parties as content providers.
- V-NSP service is available to all Telkomsel customers who have downloaded and used the MyTelkomsel App. The service can function at least on Android OS Version 9.0 and MyTelkomsel App Version 8.6, please make sure your Android OS and MyTelkomsel versions are compatible.
- To use this service, V-NSP will function if:
- The Caller and Receiver are advised to save each other's contacts first on their respective telephone devices.
- The Caller and Receiver must grant permission in the device's settings menu as follows:
- Contact Access: The V-NSP application requires this access to find friends in customer contacts who also use this service.
- Notification Permission: Notification delivery is required to provide real-time information to users when there is an incoming call including information about updates and service status.
- Pada beberapa ponsel jenis OPPO dan Xiaomi jika pada saat melakukan Allow Notification Access mengalami Restricted Setting yang perlu dilakukan adalah:
- Tutup aplikasi MyTelkomsel dan buka “Pengaturan”.
- Buka menu “Aplikasi” dan pilih “Manajemen Aplikasi”.
- Cari dan pilih “Aplikasi MyTelkomsel”.
- Tekan simbol titik tiga (⋮) dipojok kanan atas dan pilih “Izinkan Setelan Terbatas” atau cari pilihan “Setelan Terbatas”, lalu “Izinkan”.
- Buka kembali aplikasi MyTelkomsel.
- Lalu izinkan “Akses Notifikasi”.
- Pilih “Izinkan”.
- Izin Perangkat: Akses ini diperlukan agar aplikasi dapat menampilkan video di layar telepon saat kamu menerima panggilan.
- Untuk pengguna perangkat Xiaomi, OPPO, dan Vivo perlu mengaktifkan izin "Mulai Otomatis di Latar Belakang" pada “Pengaturan” perangkat. Aplikasi akan secara otomatis mengarahkan ke pengaturan izin, dan pelanggan harus memberikan izin kepada aplikasi MyTelkomsel agar fitur V-NSP dapat berjalan dengan baik.
- Pengguna layanan V-NSP yang sudah memberikan izin Akses Kontak, Notifikasi, dan Perangkat pada satu perangkat, akan tetap bisa menampilkan layanan V-NSP pada layar penelpon meskipun pindah di perangkat yang tidak memiliki aplikasi MyTelkomsel.
- Setelah membeli dan mengaktifkan layanan ini, kamu akan mendapat kuota data gratis sebesar 50MB per-hari untuk pemutaran V-NSP selama kamu menelepon pelanggan yang memiliki layanan V-NSP. Jika pemakaian melebihi 50MB per hari, maka layanan ini akan menggunakan kuota data yang tersedia. Mohon pastikan kuota data kamu selalu tersedia.
- Harga yang tercantum pada konten ini sudah termasuk Pajak Pertambahan Nilai (PPN).
- Layanan V-NSP akan menggunakan event call pengguna dan dikelola sesuai kebijakan privasi Telkomsel.
- Telkomsel akan memberikan notifikasi jika periode berlangganan pelanggan atas layanan ini akan berakhir. Pelanggan perlu memberikan persetujuan untuk memberhentikan layanan V-NSP pada notifikasi yang akan dikirimkan. Pastikan saldo Deposit SIMPATI (prepaid)/batas pemakaian (Halo) mencukupi untuk perpanjangan, atau jika pelanggan tidak memberikan konfirmasi, layanan akan diperpanjang pada saat pelanggan memiliki saldo.
- Pengguna layanan V-NSP dapat berhenti berlangganan, dan dapat dilakukan melalui aplikasi MyTelkomsel dengan langkah-langkah sebagai berikut:
- Buka aplikasi MyTelkomsel dan pilih “Profil” di pojok kiri atas.
- Pilih “Layanan yang Terhubung”.
- Pilih “Nomor Layanan yang Terhubung”.
- Pilih “Paket dan Berlangganan”.
- Pada bagian “Paket Tambahan”, pilih layanan yang akan dihentikan langganannya.
- Atas penyelenggaraan layanan ini, Telkomsel bekerja sama dengan pihak Ketiga dalam penyediaan konten. Sehingga konten yang tersedia pada layanan ini menjadi tanggung jawab Mitra sepenuhnya.
- Telkomsel berhak untuk sewaktu-waktu menghentikan penayangan konten atau materi yang terdapat pada layanan yang dianggap melanggar ketentuan etika dan hukum yang berlaku.
- Kebijakan Privasi: Dengan menyetujui syarat dan ketentuan ini dan dengan menggunakan layanan, pelanggan memberikan persetujuan kepada Telkomsel untuk menyampaikan informasi terkait data perangkat yang digunakan kepada Mitra yang bekerja sama dengan Telkomsel untuk menyelenggarakan layanan ini, dan selalu berkomitmen untuk menjaga keamanan data dan informasi pelanggan yang ada pada layanan ini.
- Jika pelanggan memiliki pertanyaan dan pemberitahuan pada kami tentang Ketentuan Penggunaan ini, silakan hubungi layanan pelanggan kami melalui Call Center 188 dan apabila terjadi keluhan terhadap Layanan V-NSP, dapat menghubungi CS V-NSP di 081110100936.
